BOOKING
How can I book?
To check availabilty and receive a price quote please fill in the form down below or send an email to: info@hotelelba.it.
We will send you an email with a detailed price quote.
Should you wish to book the offer we have sent you, you can simple reply to the email you have received indicating that you wish to proceed with your booking.
We will then send you a booking confirmation indicating how you should pay your deposit and an email containing your discount coupon for ferry bookings.
Bookings are considered confirmed only once we receive your DEPOSIT of 30% of your total booking.
Your deposit must be received within 7 working days of your booking.
CANCELLATIONS
Should you have to cancel your booking less than 21 days before your arrival we will immediately try to re-sell your booking in order to reimburse your deposit in full.
Should this not be possible the management has the right to keep the full deposit you have paid and could hold you liable for the payment of your full holiday where it can be proven that the period booked was not successfully covered by another booking. It is beneficial to both parties that we try our best to cover cancelled bookings and so we do our utmost to avoid retaining your deposit.
Should you have to change your dates and arrive later than originally booked or depart before your established return date you will be liable to pay the full amount of your holiday unless an agreement with the management has been reached beforehand.
DATA PROTECTION
According to data protection laws we would like to inform you that it will be necessary to register your personal identity document details and forward these to the relative authorities. You cannot refuse this specific registration of your details. You can however refuse permission for us to keep your personal address details which we may use for our in house publicity. Your personal details will be stored on computer.
Dear Customer,
in accordance with current legislation on the protection of personal data (EU Regulation No. 679 of 2016), we wish to inform you that the processing of your personal data is carried out correctly and transparently, for lawful purposes and protecting your privacy and your rights.
The treatments are carried out also with the aid of computerized means for the following purposes:
- to acquire and confirm your reservation of accommodation services and ancillary services, and to provide the services requested. Since these are treatments necessary for the definition of the contractual agreement and for its subsequent implementation, its consent is not required, except in the case where specific, so-called sensitive data are provided. In case of refusal to provide personal data, we will not be able to confirm the booking or provide the services requested. Processing will cease at your departure, but some of your personal data may or must continue to be processed for the purposes and in the manner indicated in the following points;
- to fulfil the obligation provided by the “Consolidated Law on Public Security Laws” (article 109 of RD 18.6.1931 n. 773) which requires us to communicate to the Police Headquarters, for public security purposes, the personal details of the clients housed according to the procedures established by the Ministry of the Interior (Decree 7 January 2013). The provision of data is mandatory and does not require your consent, and in case of refusal to provide them we will not be able to host it in our structure.
- to fulfil current administrative, accounting and tax obligations. For these purposes the treatment is carried out without the need to acquire his consent. The data are processed by us and by our employees and are communicated to the outside only in compliance with legal obligations. In case of refusal to provide the data necessary for the above-mentioned obligations, we will not be able to provide you with the services requested. The data acquired for these purposes are stored by us for the time required by the respective regulations (up to 10 years)
- to send you our promotional messages and updates on rates and offers. For this purpose, after obtaining your consent, your data will be kept for a maximum period of 5 years and will not be disclosed to third parties. You can withdraw your consent at any time;
- for the purpose of protecting people, security of guests, property and company assets through a video surveillance system in some areas of the Hotel Elba (Reception area and entrance) identifiable by the presence of special signs. Your consent is not required for this treatment, as it pursues our legitimate interest in protecting the guests, the people who visit our estate, and the assets with respect to possible assaults, thefts, robberies, damages, vandalism and for purposes fire prevention and work safety. The recorded images are deleted after 24 hours, except holidays or other cases of closure of the exercise for a maximum of 48 hours. They are not the object of communication to third parties, except in the case in which a specific investigative request of the judicial or judicial police must be adhered to.
We also wish to inform you that the European Regulation recognizes certain rights, including the right to access and rectify, or cancel or limit or oppose treatment, as well as the right to data portability, if and as applicable (articles from 15 to 22 of EU Regulation No. 679 of 2016). You can also file a complaint
to the supervisory authority, in accordance with the procedures established by current legislation.
For any further information, and to assert the rights recognized by the European Regulation, you may contact:
Data controller
HOTEL ELBA di Gentini Romina, con sede legale e operativa in Via Per Portoferraio,319 – 57034 Marina di Campo (LI)
P.Iva 01807690498 – Tel. +39 0565.976224- Fax.0565.977280 – E-mail: info@hotelelba.it
Data Processor and reception
Gentini Romina – Cod.Fisc. GNTRMN70P44Z114C – Via Per Portoferraio,319 – 57034 Marina di Campo (LI), +39 0565.976224